Purchase or remove licenses in Sales Navigator

Last updated: 4 weeks ago

Who can use this feature?

Only a Sales Navigator purchaser admin can buy additional licenses for a subscription.

If you purchased your Sales Navigator account online with a credit card, you can purchase more licenses or remove unassigned licenses online. If you purchased your Sales Navigator account through a sales representative, please contact them directly to make any changes to your license quantity.

Here's a tip

If you purchase licenses, you'll be billed a prorated amount based on your billing date. Similarly, if you remove licenses, you'll receive a prorated refund based on your billing date and your billing cycle is altered immediately. Note that if subscription prices have changed since your last purchase, adding or removing licenses will result in you being billed the current rate.

Important to know

If you have received a discretionary refund in the past and now need to remove a license, please contact us for assistance.

To purchase or remove licenses online:

  1. Sign in to Sales Navigator.

  2. Click Admin on the navigation bar and then Admin Settings.

  3. Select Manage Your Account.

    This opens up LinkedIn Admin Center, the new central location from where you can manage your Sales Navigator subscription.

  4. Select the active Sales Navigator subscription that you would like to purchase additional licenses for.

  5. Click Purchase additional licenses.

    The Add licenses dialog box is displayed.

  6. Enter the number of licenses that you would like to add to your subscription, review the order details and click Place order.

    A confirmation message indicating that your purchase is successful is displayed. You can either select Assign licenses which will take you to the People tab of Sales Navigator from where you can assign the new licenses to your team, or you can select Close.

    Important to know

    If you access Admin Center directly, you will see the Purchases page. From here, you can select the subscription that you want to update and click Purchase additional licenses.

  7. To remove a license, click Sales Navigator under Purchases and then select Return Purchases.

  8. In the Return Purchases pop-up, specify the number of licenses you would like to return.

    Here's a tip

    You can return only unclaimed or unused licenses. On the Return Purchases screen, you can view the number of licenses that you can return.

  9. Verify your banking details and click Return purchase.

    A confirmation message stating that the licenses have been returned is displayed. The change is effective immediately and a prorated refund will also be issued.