Declined credit or debit card charges for Corporate Billing

Important to know

For customers in India, if you are using an India based credit card and the transaction balance is less than $2000 USD, you will need to re-enter your card information due to RBI regulations. If the transaction balance is higher than $2000 USD, please reach out to our support team.

Your LinkedIn service may be suspended if your credit or debit card payment is declined. Because of strict confidentiality policies within most financial institutions, the details regarding the decline are not disclosed to LinkedIn. Please contact your financial institution if you require further reason for the decline. Common reasons for declined payments include, but aren’t limited to:

Insufficient funds on the payment method.
Payment method is no longer valid or has expired.
Charge was blocked by the bank or card issuer due to approval issues.
Billing zip code on the payment method does not match the zip code listed with the financial institution.
Recurring transactions aren’t allowed for payment method.

After you investigate the issue, you may need to update your credit card details, then we can retry the charge within 24 hours.

Notes:

If your payment method hasn’t changed, you still need to re-enter the credit card information to retry the charge.
If you don’t update the credit or debit card payment details, we’ll automatically attempt to reprocess the payment after 48 hours.
A receipt is emailed to the Company Account admins once the payment is successful.

If you still have questions about a charge status, please contact us.

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