If you can’t locate the onboarding email to set up credit or debit card payments, make sure to check your junk and spam folders. If it’s not there, please contact us.

We can help you change the email address that’s associated to Company Account. Your email address needs to be added and confirmed on your LinkedIn.com profile. Follow these steps if you need to add your email address to your personal LinkedIn account.

Once you’re done, click the link in the onboarding email and sign in to Company Account to add your credit or debit card payment information. If you don’t have a LinkedIn profile, please create one.

As a Company Account admin, you’ll access Company Account using the sign in information from your personal LinkedIn account. After signing in to Company Account, you can add your credit or debit card payment information to complete the onboarding process for your contract. Your sign in details are only used as an entry point. Your profile and personal account information won’t otherwise be associated to your LinkedIn contract.

As a Company Account admin, you’ll access Company Account using the sign in information from your personal LinkedIn account. After signing in to Company Account, you can add your credit or debit card payment information to complete the onboarding process for your contract. Your sign in details are only used as entry point. Your personal LinkedIn profile and account information won’t otherwise be linked to your LinkedIn contract.

We can help you change the email address that’s associated to Company Account. Your email address needs to be added and confirmed on your LinkedIn.com profile. Follow these steps if you need to add your email address to your personal LinkedIn account. Once you’re done, click the link in the onboarding email and follow the steps. If you don’t have a LinkedIn profile, please create one.

Please try our basic troubleshooting tips to help fix the error. Also, make sure that you’ve entered your credit card details correctly. Please contact us if you still get the error.

We’ll email a receipt to the Company Account admin when your credit or debit card is charged. We’ll email a notification if your payment is declined.

As the primary contact on your LinkedIn contract, you can choose credit or debit card as your preferred payment method during the order completion process. You may be able to update your payment method after your contract start date; however, it’s not always possible. Please contact us if you need to change your payment method.

After you choose credit or debit card as your preferred payment method, you’ll choose a Company Account admin to complete an onboarding process and add the payment details in Company Account.