How Do I Enable CRM Sync if a User's Email is Mismatched?

Last updated: 3 years ago

Sales Navigator and CRM email mismatches often cause an error message to appear, and can lead to several seats not syncing as email address is one of the matching fields used during sync. As an admin, you can take steps to fix this issue.

In case of email mismatch, the user will appear as Not Matched.