Contact support for LinkedIn Recruiter help

Last updated: 6 months ago

The LinkedIn Recruiter Help Center contains resources, troubleshooting tips, and useful information to help you use our products better. If you didn’t find what you’re looking for, you can contact us from within LinkedIn Recruiter or the Help Center for support.

To contact us from within LinkedIn Recruiter, click the  Help icon in the upper-right corner of any page to open the Help menu, and select Chat with support or Create a support ticket

To contact us from within the Help Center, click Start Chat on the right side or bottom of this page, or click or Contact us at the bottom of the page.

Important to know

You must be signed in to your LinkedIn Recruiter account to contact us.

To start a chat:

  1. Click Start Chat on the right side or bottom of this page.

  2. In the Help assistant window, enter your question and click the Send icon.

  3. Follow the prompts in the Help assistant window to get help with your inquiry, access to relevant resources, or help from an agent.

  4. Once you’re finished with the chat, click the  Close icon.

  5. (Optional) Click the Download chat history button to get a record of your chat.

  6. Click End Chat.

To create a support ticket:

  1. Click Contact us at the bottom of this page.

  2. Click Create a support ticket.

  3. On the next page, select a category to access relevant Help Center articles, or click create a support ticket and answer all questions with an * next to them. Filling out these required fields will help us assist you better.

  4. (Optional) Click Add an attachment to add a screenshot or supporting documentation that we can reference for troubleshooting.

  5. Click Submit.

If you create a support ticket, one of our Customer Service Representatives will reply to you as quickly as possible.

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