LinkedIn is putting AI into our technology and in the hands of our members and customers to help every professional be more productive and more easily connect to opportunity. We are a trusted platform that builds responsibly with our teams working to ensure that what we create functions as intended, with equal treatment and fairness at the core, and is used in ways that have a positive impact on our members’ and customers’ professional lives. Below are FAQs about AI in LinkedIn Talent Solutions products.
AI is not new to LinkedIn. LinkedIn has long used AI to enhance our members’ professional experiences. By leveraging the power of AI, we help our members connect, increase productivity, and achieve success in their careers.
Inspired by, and aligned with, Microsoft’s leadership in Responsible AI, these are the Responsible AI Principles that we use at LinkedIn to guide our work.
LinkedIn is committed to ensuring all of the products it provides can be used in compliance with applicable law, our privacy policy, and customer agreements (as applicable). In addition, LinkedIn has committed to a set of Responsible AI Principles, which include assessing for a variety of potential risks in areas such as safety and privacy.
We conduct risk assessments and data protection impact assessments for LinkedIn products that incorporate generative AI (GAI) models to power features that create or suggest content, in accordance with applicable law. We are happy to provide customers with information about the LinkedIn products and services that they use so that they can do their own compliance assessments including DPIAs.
As a user of LinkedIn enterprise products and services, the information that you choose to provide as inputs, as well as the responses to your inputs and your use of this feature, will be associated with your enterprise seat and will be considered “customer personal data” under our Data Processing Agreement. While your prior “sessions” with these features may not be viewable by you after the close of a session, we will retain this information beyond the session. Like other personal data on LinkedIn, the purchaser of your enterprise seat can request to see what we have retained and request to take action on your personal data. Enterprise users must submit their deletion and export requests to their master administrator.
Our commitments regarding the use of customer data are outlined in our agreements with customers. In many cases, this includes rights to use customer-provided data in connection with providing and improving the services.
LinkedIn strives to ensure that its products and services are fair, including by measuring and mitigating algorithmic bias. Our objective is to ensure equally qualified members receive equal treatment by our models. As with all our products, our teams continuously assess our systems, and if harmful biases are identified, we will work to address them.
As we launch new features with AI, we will include compliance FAQs on their respective product FAQs. Below is a list of links to specific feature AI compliance FAQs: