CRM Embedded Experiences: Account IQ

Last updated: 4 months ago

Who can use this feature?

CRM Embedded Experiences: Account IQ feature is currently available only with Salesforce and only with Sales Navigator Advanced Plus editions. Also, your CRM admin must install app package version 3.47 or higher.

Important to know

You will need to sign in to LinkedIn to access CRM Embedded Experiences after your admin installs the latest app package.

CRM Embedded Experiences: Account IQ enables you to access powerful account insights within your CRM. Rather than searching across the web for relevant company insights and get up to speed quickly, Account IQ will provide an easy access summary of key information at a company. The feature will enable you to improve buyer-seller conversations, and have more productive conversations by understanding strategic priorities, likely pain points, and financials.

With this one-stop-shop to learn about accounts from within your CRM, you can spend time absorbing the insights you need, with an added level of confidence knowing that you are looking at the most up-to-date information. Account IQ sets you up to have informed, personalized conversations every time you connect with buyers, instead of manually searching across many different sources. The feature can be leveraged to help with account qualification, prioritization, and preparing for lead engagement.

Important to know

Your admin should have enabled the Turn on Account IQ option from the Admin Settings page for you to access and use this feature.

Not every account that you are interested is eligible for a detailed account summary with Account IQ. If your account is eligible, then on the Overview tab, you will notice the Account IQ title followed by the following sections and an option to generate a complete summary for the account:

  • Strategic priorities
  • Business challenges
  • Estimated revenue
Account IQ available

For accounts that do not qualify for Account IQ, you will notice a banner on the account page that states that the account does not yet qualify for Account IQ.

Account IQ not available

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