If you have a Library account, here are some of your top questions regarding LinkedIn Learning for Library:
LinkedIn Learning for Library
With LinkedIn Learning for Library, patrons will have access to the following at no additional cost.
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Over 16,000 courses in 7 different languages
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An updated, easier-to-use interface
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Their course history from Lynda.com, if any
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Authentication/log in via library card and PIN without the need for a LinkedIn profile
In addition to patron features, admins will also have access to the following:
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Aggregated learner engagement data
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An updated, more intuitive admin experience
For patron privacy, LinkedIn Learning for Library reports that have personally identifiable information such as name, email address, or library card ID won't be available.
Aggregate level reports across all patrons will be available. They include reports such as the most popular video, the most popular courses, total hours viewed, number of people logged in, etc.
The LinkedIn Learning mobile application is now available for library patrons. After you download it from your app store, you’ll select Sign in with your library card to log in through your library. You’ll be prompted to enter your library’s ID and then your library card number and pin.
Here's a tip
The Library ID is at the end of the LinkedIn Learning invitation link. For example, www.linkedin.com/learning-login/go/libraryID. Please contact your librarian if you can’t find this information.
We currently support:
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SIP2
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Patron API (HTTPS Protocol)
We don’t support:
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SAML
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CAS
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IP authorization
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PIN disabled configuration
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Email address / password
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Shibboleth
If you don’t have a supported authentication method, please reach out to your LinkedIn Learning representative for next steps.
Please work with your internal IT team in order to allow access to the below LinkedIn IP addresses. Verify you have completed this step by running a test connection. Failure to do so will result in your patrons being unable to login into LinkedIn Learning.
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108.174.8.16/28
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8.22.161.209
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64.152.25.209
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108.174.2.192/27
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64.152.25.81
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108.174.5.96/27
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108.174.7.84
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108.174.7.85
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2620:109:c003:701::719
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2620:109:c003:701::724
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108.174.8.31
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2620:119:50c0:505::abc:311f
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2620:119:50c0:505::abc:3120
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2620:119:50c0:505::abc:310e
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2620:119:50c0:505::abc:310f
If you run into issues, and your IT team is unable to resolve, please reach out to your LinkedIn Learning representative for assistance.
We recognize that you may encounter some errors when setting up your LinkedIn Learning account, and we’ve documented some helpful ways to troubleshoot these issues.
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Error Message: We cannot verify your library settings. OR Your authentication mode has not been set up.
Resolution: Please check that you have set up SIP2 or Patron API (depending on your authentication method) settings in verification step 2 of the admin console. You may receive this error message if you haven’t completed this step.
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Error Message: Something went wrong. Your Library server is not accepting connections from LinkedIn. Please make sure you have provided access to LinkedIn IPs.
Resolution: Please check that you have provided access to all of LinkedIn’s IP addresses as part of step 1 (Allow access to LinkedIn IPs) of your admin set up. This step is central to ensuring a seamless upgrade experience. Please work with your internal IT team to confirm all have been added:
- 108.174.8.16/28
- 8.22.161.209
- 64.152.25.209
- 108.174.2.192/27
- 64.152.25.81
- 108.174.5.96/27
- 108.174.7.84
- 108.174.7.85
- 2620:109:c003:701::719
- 2620:109:c003:701::724
- 108.174.8.31
- 2620:119:50c0:505::abc:311f
- 2620:119:50c0:505::abc:3120
- 2620:119:50c0:505::abc:310e
- 2620:119:50c0:505::abc:310f
Please review the LinkedIn Learning for Library setup video to learn more.
Due to our continued commitment to privacy, LinkedIn doesn’t capture any personally identifiable information (PII) from patrons. Therefore, we’re unable to include names on certificates of completion.
Unfortunately, library patrons cannot access CEUs due to the terms and conditions from external providers that require first name and last name on the certificates.
In order to maintain privacy commitments to library patrons, no personally identifiable information from patrons (first name, last name) can be stored.
Reports
Yes, we’ve added the metric Learning Path Views and Completions.
No, all metric definitions remained the same.
Use Case: Analyze learning activity
| Report Name | Description |
|---|---|
| Organization Summary | Analyze aggregated activity across learners. |
Use Case: Discover the most popular content
| Report Name | Description |
|---|---|
| Content Summary | Discover which content is most popular among your learners. |
To access reports:
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Log into LinkedIn Learning.
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Click Go to Admin.
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Click Insights and select Reports from the dropdown that appears.
To customize new reports:
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Log into LinkedIn Learning.
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Click Go to Admin.
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Click Insights and select Reports from the dropdown that appears.
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Locate the report you’d like to customize and click
Customize & download report. -
In the Customize your [ ] report window that appears, you can select:
- Report Time Range
- Time intervals
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After you’ve selected all customizations, click Download.
Learners can either click Start learning path or start viewing a piece of content from the learning path page. Either option will automatically start the learning path for them.
We update the data available in CSVs every 24 hours. Admins can see at the top of the download reports page when the data was last updated.
LinkedInLearning_LibraryPoster2.pdf
Please review this document for more information(283 KB)
LinkedInLearning_LibraryPoster1.pdf
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LinkedInLearning_LibraryOneSheet.pdf
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