LinkedIn Learning relies on a learner’s email address as a unique identifier. However, in certain contexts, some companies that use SSO may choose to use the unique_user_id attribute as a unique identifier instead.
If you'd like to update this unique ID either due to migration or because the old ID is no longer in use, you can do so by uploading a CSV with new unique values for your learners.
To update unique user IDs via CSV:
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From the Learning Management, click People.
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From the Users tab, click Manage users via CSV
, and from the dropdown, select Download all users via CSV or Download filtered users via CSV. -
In the Customize fields... screen, enter the values in the relevant fields to include in your CSV download of all users.
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Click Download CSV.
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In the downloaded CSV, add a new column with the heading: new_unique_user_id.
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Add a new unique user IDs for the desired learners, and save the CSV file.
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To upload the new CSV, navigate back to the Users tab.
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Click Manage users via CSV
, and select Upload Custom Attributes CSV. -
In the pop-up window that appears, click Upload CSV and select the new CSV file you've created.
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When the upload is processed, the value entered in the new_unique_user_id column will replace the original value in the unique_user_id column as that learner’s unique user ID.
Example:
| preferred_first_name | unique_user_id | new_unique_user_id | |
| Before Upload | Alex | XFJN | |
| CSV Upload File | N/A | XFJN | 7754 |
| After Upload | Alex | 7754 |