What types of email does LinkedIn Learning send to learners?
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Activation invitation and activation reminders: A series of 3 emails that learners will receive once they've been invited via their email address, a CSV upload, or by email domain verification. These emails encourage learners to activate their licenses and is a very effective way to increase activation.
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Welcome emails: This series of welcome emails is sent to learners during the first two weeks after they activate, to educate them about LinkedIn Learning and encourage them to get started.
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Recommendation from organization email: When admins recommend content to learners on LinkedIn Learning, we send learners an email with the recommended content, a message from the admin, and a due date (if included).
Learners also receive an email reminding them to complete recommended content two weeks after they receive the first email, or three days before the due date of the assigned content.
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Suggestions from LinkedIn Learning: These emails suggest courses related to saved skills, watched courses, and new courses of interest.
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Reminders to continue learning: This email will remind learners to return to in-progress, saved, and recommended courses.
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Product updates from LinkedIn Learning: Learners receive periodic emails with relevant information on new features, resources on how best to leverage them, and usage insights.
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Topical Curated Learning Courses: This email, sent every two weeks, provides learners with curated courses on a specific timely topic. It includes courses curated by LinkedIn Learning subject matter experts based on LinkedIn's unique data on current trends and changing skills.
Why do we send emails to learners?
These emails come from messages-noreply@linkedin.com or linkedin@e.linkedin.com . The sender is LinkedIn Learning.
Emails to learners go to either their Enterprise email address or to the email address connected to their LinkedIn profile (if applicable). If learners have both an Enterprise address and an associated email with a connected LinkedIn profile, they may see different Learning emails sent to both addresses.
The topical curated Learning courses email is sent to learners who have activated English, Spanish, German or French languages and who have their engagement setting turned on.
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Day 0: Activation email
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Day 7: Reminder activation email (to those not yet activated)
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Day 14: Reminder activation email (to those not yet activated)
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Day 21: Reminder activation email (to those not yet activated)
Are the welcome emails sent in all languages?
Most of the emails are sent to learners in all languages. However, a few of the emails include a call-to-action to download the mobile app. Since the mobile app isn’t available in China, these specific emails will not be sent to Chinese learners.
Learners can unsubscribe from welcome emails through the opt-out link in the email footer. They can also always manage their email settings on the Settings page under Me.
If a learner views these emails on the web and clicks on the download app button, what happens?
When recommending content, the recommender has the option to show their name, or to recommend on behalf of their organization. In the later case, their name does not appear.
Yes. The recommender also can decide to not send an email for recommendations specifically made to “All learners”, even if authorized in the account settings.
Yes. Learners receive an email reminding them to complete recommended content 2 weeks after the first email is sent, or three days before the due date for assigned content.
Can reminder emails for recommended content or assignments be toggled off in settings?
Yes, admins can uncheck the Reminders for content recommendations and assignments checkbox in settings and toggle this email to learners on/off.
No. You cannot customize the email at this time.